Manage yourself first

You cannot handle someone else's anger while your own is running the show. This is where it starts: staying steady when someone goes off, catching the old scripts that make you assume it's your fault, and leaving work at work. Not a personality trait. A trainable skill.

How do I stay calm when someone comes at me?


COMING SOON

COMING SOON

COMING SOON

COMING SOON

COMING SOON

Previous
Previous

Start here: the cost of conflict

Next
Next

Read what the other person is feeling