Stop Avoiding Difficult Conversations at Work
Learn what to say—and how to say it—when emotions are high and the stakes feel personal.
In this webinar, you’ll walk away with::
Keypoint #1: A simple way to start conversations when you don’t have the perfect words
Keypoint #2: How to acknowledge emotion without agreeing or backing down
Keypoint #3: What to do when someone gets defensive, upset, or shuts down
Keypoint #4: A structure to keep conversations on track instead of spiralling
Keypoint #5: More confidence to handle situations you’ve been avoiding
Who: Managers, Team leaders, etc.
When: April 8th, 2026 | 12 noon NZDT
Where: Live via Zoom
If you’ve ever walked away from a conversation thinking, “I should have handled that better…,” this session is for you.