Keep up to date with media releases, publications and media comments about the TUF: Thriving Under Fire Programme

Please click on the relevant links to view the latest media comments.

Management Today June 2008 Ten Top Tips
Managing Staff Who Deal with Angry and Aggressive Customers



HR Magazine April/May 2008
Emotions in the Workplace



People and Performance Magazine (NZATD)  June/July 2007
Giving Advice: Three Ways to Improve your Mentoring

Watch TV1 Business Breakfast article about Award Winning TUF:Thriving Under Fire programme
Shown on Tuesday 10 June 2008
TV1 Business Breakfast

Copy of quirky article about really bad customer service from Communication Line
an e-mail newsletter by communicator John Bishop. December 2007
Strawberries and Venom