TUF: Thriving Under Fire is an award winning* specialised communications training programme.

Learn how to interact effectively with challenging, angry, and aggressive people in your work.

TUF is an experiential learning system that:

• relates to specific situations participants face in their work
• uses action learning
• makes a difference to people through transformational training
• has been developed over more than 10 years.

TUF for Frontline

Staff will spend less time fighting fires with difficult customers and more time on the job. Result – relaxed, focused staff and happy customers. 

TUF for Managers

Managers will relate more directly and openly with their direct reports, with colleagues and with their managers and create a more positive working environment.
 

TUF for Teams

Teams will have the ability to work with the differences and tensions that can arise when they are under pressure and deliver better results with less stress.

* Winner

2010 NZATD Education Trust,  Award for Learning & Development Innovation

2008 NZATD Education Trust,  Award for Facilitation & Delivery

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